FREQUENTLY ASKED QUESTIONS
Welcome to VENTRIN PTE.LTD.!

1. What is the purpose of the website?
   Our website is committed to providing high-quality products and services to meet the needs of customers. We focus on selling goods and ensure that every customer can find the products they like.
2. How to place an order?
   You can browse our website, select the products you are interested in, add them to the shopping cart, and then follow the prompts to complete the checkout process.
3. What are the payment methods?
   We support a variety of payment methods, including paypal, visa, Mastercard. You can check them on the checkout page.
4. How long does it take to ship the order?
   Generally, the order will be shipped within 1-3 business days after the payment is confirmed. The specific shipping time may vary depending on the product and region.
5. How to check the order status?
   You can check the order status on the “My Account” page of the website, or check it through the link in the order confirmation email.
6. How to handle returns and exchanges?
   If you are not satisfied with the product you purchased, you can apply for a return or exchange within 14 days after receiving the product. Please ensure that the product is unused and in its original packaging.
7. Do you support international delivery?

Yes, we provide international delivery services. The specific shipping costs and delivery time will be displayed at checkout.

8. What is the privacy policy?

We value your privacy and are committed to protecting your personal information. Please review our privacy policy to understand how we collect, use and protect your information.

9. How do I register an account?

You can click the “Register” button on the homepage of the website and fill in the relevant information to create a new account.

Please adjust and supplement according to the actual situation. If you have other specific questions, you can also add them to the FAQ.